Terms & Conditions

Satya Support Services Private Limited

Purpose

Satya Support Services Private Limited is committed to providing structured consulting, advisory, and execution support services to its clients.

This document outlines the terms and conditions governing the use of our website, services, and interactions. By engaging with us, you acknowledge how services are delivered and agree to the terms stated herein.

Definitions

Applicability

These Terms and Conditions apply to all users accessing our website and availing our services.

The Company may collect information directly provided by the Service Receiver, including but not limited to:

• Name
• Contact details (phone number, email)
• Business information
• Documents and details required for service execution

Additionally, certain technical information may be collected automatically such as:

• IP address
• Browser type
• Device details
• Website usage behavior

This information is required for efficient service delivery and communication.

Use of Information

By providing information, the Service Receiver agrees that the Company may use such information for:

• Communication regarding services, updates, and queries
• Service execution and follow-ups
• Internal analysis and performance improvement
• Compliance with legal and regulatory requirements

The Company shall not use or process personal data beyond lawful purposes without consent.

Service Nature

The services provided by the Company are:

• Customized and case-specific
• Process-driven and execution-based
• Dependent on client inputs, approvals, and external factors

The Company provides services on a best-effort basis and does not guarantee outcomes.

Pricing

Pricing for services may vary depending on:

• Scope of work
• Business requirements
• Complexity of services

All services are customized, and pricing may differ from client to client.

Payments

All payments for services must be made only in the name of Satya Support Services Private Limited.

Payments must be made through:

• Official bank account (Current Account)
• NEFT / IMPS / RTGS
• Authorized payment gateways

The Company does not accept payments made to personal accounts or under any other name.

The Company shall not be responsible for any loss arising from payments made outside authorized channels.

Security and Data Processing

The Company implements reasonable measures to protect the confidentiality and integrity of user information.

However, the Company does not guarantee complete security of data transmitted over the internet, and the Service Receiver acknowledges associated risks.

User Obligations

The Service Receiver agrees:

• Not to copy, reproduce, or misuse any content from the website
• Not to distribute or modify any material without authorization
• Not to engage in unlawful activities using the website or services

Any misuse may result in termination of services.

Acceptance of Terms

By accessing the website, submitting information, or availing services, the Service Receiver:

• Acknowledges and accepts these Terms and Conditions
• Agrees to comply with all policies of the Company

If you do not agree, you must refrain from using our services.

Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

In case of any dispute:

• Parties shall first attempt to resolve the matter amicably
• If unresolved, the matter may be referred for arbitration under the Arbitration and Conciliation Act, 1996

Jurisdiction: Ahmedabad, Gujarat

Updates

The Company reserves the right to update or modify these Terms at any time.

Continued use of the website or services shall constitute acceptance of the updated Terms.

Links to Other Websites

The website may contain links to third-party platforms.

The Company is not responsible for:

• Content of such websites
• Privacy practices or policies

Users are advised to review third-party policies separately.

Refund Policy

Refunds shall be governed by the Company’s Refund Policy.

Refund eligibility, timelines, and process shall be determined based on:

• Service stage
• Work completed
• Agreement terms

Refunds are not guaranteed and are subject to evaluation by the Company.

Grievance Resolution

For any concerns, queries, or clarifications, the Service Receiver may contact:

• Name of the client / company
• Service availed
• Query details
• Contact information

📩 Email: support@satyasupport.com

The Company shall review and respond within a reasonable timeframe.

Contact Us

If you have any questions regarding these Terms and Conditions: