Privacy Policy

Satya Support Services Private Limited

1. Introduction

This Privacy Policy (“Policy”) sets out the manner in which Satya Support Services Private Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects personal information of users (“User”, “you”, “your”).

By accessing or using the Company’s website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

2. Scope of Policy

This Policy applies to:

• Visitors accessing the Company’s website;
• Users availing the Company’s services;
• Individuals providing information through forms, advertisements, messaging platforms, or other communication channels.

This Policy applies solely to online interactions and does not extend to offline data collection unless expressly stated.

3. Information Collected

4. Purpose of Data Collection

The Company may use the collected information for the following purposes:

• To respond to inquiries and provide requested services;
• To communicate with Users regarding services, updates, or relevant offerings;
• To improve website functionality, performance, and user experience;
• To conduct internal analysis, research, and reporting;
• To comply with applicable legal and regulatory requirements.

5. Consent and User Rights

By providing personal information, the User consents to its collection, use, and processing in accordance with this Policy.

The User shall have the right to:

• Request access to personal data;
• Seek correction or update of inaccurate information;
• Request deletion or restriction of processing, subject to applicable laws;
• Withdraw consent at any time by written request.

Requests may be directed to: support@satyasupport.com

6. Cookies and Tracking Technologies

The Company may use cookies and similar technologies to:

• Enhance user experience;
• Store user preferences;
• Monitor website usage and performance.

Users may disable cookies through their browser settings; however, certain functionalities of the website may be affected.

7. Data Security

The Company implements reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Notwithstanding the above, no method of transmission over the internet or method of storage is entirely secure. The User acknowledges and accepts such inherent risks.

8. Data Retention

Personal information shall be retained:

• For the duration necessary to fulfil the purposes for which it was collected;
• For compliance with legal, regulatory, and contractual obligations;
• For internal record-keeping and dispute resolution.

Upon expiry of the retention period, data may be deleted or anonymized in accordance with applicable practices.

9. Third-Party Links

The Company’s website may contain links to third-party websites or services. The Company does not control and is not responsible for the privacy practices or content of such third-party platforms.

Users are advised to review the privacy policies of such third parties independently.

10. User Obligations

The User agrees not to:

• Misuse, reproduce, or distribute any content from the website without authorization;
• Engage in unlawful activities through the use of the website or services.

11. Payment and Fraud Disclaimer

All payments for services shall be made exclusively in the name of Satya Support Services Private Limited.

The Company shall not be liable for any loss arising from payments made to unauthorized persons falsely representing the Company.

12. Legal Jurisdiction and Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of India.

In the event of any dispute:

• The parties shall first attempt to resolve the matter amicably;
• Failing such resolution, the dispute shall be subject to applicable legal remedies.

The courts located in Ahmedabad, Gujarat shall have exclusive jurisdiction.

13. Policy Updates

The Company reserves the right to modify or update this Policy at any time without prior notice.

Continued use of the website or services following any changes shall constitute acceptance of the revised Policy.

14. Contact Information

For any queries, concerns, or requests relating to this Policy: